Monday, August 23, 2010

Two ways water enter buildings

There are two ways in which water enters a building as a result of wind storm damage:
The first involves falling or windblown rainwater that enters as a result of damage to roof components or wall assemblies.
The second involves horizontally traveling ground surface water (category 3) containing silt and soil contaminants that infiltrate in to structures, generally through doors or around foundation walls. This ground surface water (storm surge) may accumulate to a depth of several inches or several feet. When structures are partially submerged or remain substantially flooded for weeks, far more elaborate procedures usually are required.

Response Restoration
Emergency #: 651-470-7027

Wednesday, August 18, 2010

FAQ's

Q:What is Milgo and why do you apply this product?

A: Milgo is and antimicrobial, which is designed to inhibit, destroy, or prevent the development of microorganisms. Many times we will use this product as a precautionary step. YOUR HEALTH IS OUR MAIN CONCERN.



Q: Can I open a window or door to let in fresh air while the equipment is running?

A: Our equipment is increasing the rate of evaporation causing the air to feel wetter. Part of our monitoring process includes checking the conditions both indoors and out. If our technicians instruct you to open some windows, it may mean that the conditions outside will help in the drying process. Otherwise, with the use of our hi-tech dehumidifiers you will notice much dryer conditions in 24 to 48 hours.

Response Restoration
Emergency #: 651-470-7027

Monday, August 16, 2010

More Frequently Asked Questions

Q: What is restorative drying?
A: A few years ago the standard procedure was to remove any wet materials, replacing with new ones. Today, with much better equipment and training, our goal is to dry-out your structure, saving as much of the structure as possible.

Q: How long will the dry-out take?
A: Typically the average water loss takes between 2 to 5 days. If materials have been exposed to water over a long period of time it may take 4 to 7 days.

Q: If it can't be dried, what will be replaced?
A:
Our job is to bring you back to a pre-loss condition. After the dry-out process has been completed, we will be able to determine what has permanent damage.

Response Restoration
Emergency #: 651-470-7027

Thursday, August 12, 2010

Remove Furniture

Remove Furniture

Wood furniture can cause stains, which cannot be removed. Rust stains from metal are difficult to remove and may be permanent. 95% of water damage jobs are restorable and most of the 5%, which are not restorable, are cause by not doing this. So move furniture thats even near water or place something under the legs.

Response Restoration
Emergency # 651-470-7027

Tuesday, August 10, 2010

Saving Water-Damaged Photos

Most photos, negatives and color slides can be cleaned and air-dried using the following steps:

1.
Carefully lift the photos from the mud and dirty water. Remove photos from water-logged albums and separate any that are stacked together, being careful not to rub or touch the wet emulsion of the photo surface.

2. Gently rinse both sides of the photo in a bucket or sink of clear, cold water. Don't rub the photos and be sure to change the water frequently.

3. If you have time and space right away, lay each wet photo face up on any clean blotting paper, such as a paper towel. Don't use newspapers or printed paper towels, as the ink may transfer to your wet photos. Change the blotting paper every hour or two until the photos dry. Try to dry the photos inside if possible, as sun and wind will cause photos to curl more quickly.

4. If you don't have time right away to dry your damaged photos, just rinse them to remove any mud and debris. Carefully stack the wet photos between sheets of wax paper and seal them in a Ziploc type plastic bag. If possible, freeze the photos to inhibit damage. This way photos can be defrosted, separated and air-dried later when you have the time to do it properly.

By Kimberly Powell
genealogy.about.com


Response Restoration
Emergency #: 651-470-7027

http://www.response-restoration.com/
http://www.facebook.com/pages/Ramsey-MN/Response-Restoration/126589377384561?ref=mf

Monday, August 9, 2010

Frequently Asked Questions

What if we want to do the repairs?
The most critical part of water damage is the drying process. After the dry-out has been completed by our trained and certified technicians you may want to do the repairs yourself or hire a general contractor to do the repairs. We can bill your insurance company for the emergency repairs separately.


Do I have mold?

This is a very big concern and we at Response Restoration have spent a lot of time and money on education and equipment to become qualified in water damage restoration. In most cases if the drying process can be started fairly quickly, you generally would not need to be concerned with mold.


How do you know if everything is dry?

We use very hi-tech moisture meters designed to specifically check for proper moisture content. We will not repair or cover up any areas which may be still wet. This is why you have made a good choice to call us and, not just a construction company. We are trained and certified in water damage assuring you the homeowner of the best quality service, giving you the peace of mind that it will be dried out properly.



Response Restoration
Emergency #: 651-470-7027

http://response-restoration.com

Friday, August 6, 2010

Types of Water

Category 1 Water That which is clean at the releasing source and does not pose a hazard if consumed by humans. Category 1 water may become progressively contaminated as it mixes with soils on or within floor coverings or building assemblies (walls, decking, subflooring). Time and temperature, which promote the growth and amplification of microorganisms in water can cause Category 1 water to degrade. Examples: burst water pipes, failed supply lines on appliances, vertically falling rainwater.


Category 2 Water That which begins with some degree of contamination and could cause sickness or discomfort if consumed by humans. As with Category 1 water, time and temperature can cause Category 2 water to become progressively more contaminated.


Category 3 Water That which is highly contaminated and could cause death or serious illness if consumed by humans. Examples: sewage, rising flood water from rivers and streams, ground surface water flowing horizontally into homes. There are two ways in which water enters a building as a result of wind storm damage:

The first involves falling or windblown rainwater that enters as a result of damage to roof components or wall assemblies. The second involves horizontally traveling ground surface water (Category 3) containing silt and soil contaminants that infiltrate into structures, generally through doors or around foundation walls. This ground surface water (storm surge) may accumulate to a depth of several inches or several feet. When structures are partially submerged or remain substantially flooded for weeks, far more elaborate procedures usually are required.
Most household microorganisms (fungi, bacteria) typically require five conditions for germination, growth, amplification and dissemination. Generally, they include:
  • organic food source, especially cellulose (e.g., paper, wood), which are found in abundance in construction materials
  • moisture, even high humidity (67% RH plus)
  • moderate temperature - 68-86°F/20-30°C
  • stagnant air
  • time – several hours to several days
Anything that can be done to control or minimize these optimum conditions will prolong the time required for microbial growth.

-IICRC storm damage restoration recommendations



Response Restoration
Emergency #: 651-470-7027
http://www.facebook.com/pages/Ramsey-MN/Response-Restoration/126589377384561?ref=mf

Wednesday, August 4, 2010

Services We Provide

Carpet Drying
Fresh Water Carpet Drying
Step 1: Locate wet areas
Step 2:Extract Water from carpet and pad.
Step 3: Apply disinfectant if necessary.
Step 4: Dry carpet, structure and pad.
Step 5: Re-stretch carpet if necessary.
Step 6: Clean carpet.

Rain Water Carpet Drying
Step 1: Locate wet areas
Step 2: Extract Water from carpet.
Step 3: Remove and dispose of damaged pad.
Step 4: Apply disinfectant.
Step 5: Dry carpet and structure in place.
Step 6: Replace pad.
Step 7: Restretch carpet.
Step 8:
Clean carpet.


Sewage Cleanup
Step 1: Apply initial disinfectant.
Step 2: Extract sewage.
Step 3: Remove/dispose of carpet and pad.
Step 4: Steam clean floor.
Step 5: Apply final disinfectant.
Step 6: Install drying equipment and air cleaner.


Hardwood Drying
Step 1: Apply initial disinfectant.
Step 2: Extract sewage.
Step 3: Remove/dispose of carpet and pad.
Step 4: Steam clean floor.
Step 5: Apply final disinfectant.
Step 6: Install drying equipment and air cleaner.

Cabinet Drying
Step 1: Locate and mark wet areas.
Step 2: Install and secure drying mats and equipment.
Step 3: Extract excess water.
Step 4: Drying in progress.


Response Restoration
Emergency #: 651-470-7027

Tuesday, August 3, 2010

How many gallons of water would it take to cover one square mile with one foot of water?

How many gallons of water would it take to cover one square mile with one foot of water?
219 million gallons!! Wow, now that's a lot of water!!

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Response Restoration
Emergency #: 651-470-7027
www.response-restoration.com

Water Damage Safety Tips

When water damage strikes, first consider safety:

  1. Structural Integrity Before entering a storm or flood-damaged structure, consider structural integrity, which may be impacted by the force of the wind on, or the force of the water entering the structure. When in doubt, obtain an evaluation by a licensed and qualified builder or structural engineer before entering.
  2. Ventilation Fresh moving air discourages the growth and amplification of microorganisms. Open windows and doors and air the structure out thoroughly. It is highly recommended that ventilation be maintained during and following the restoration effort, or until damp areas can be contained and subjected to mechanical dehumidification (HVAC or specialized equipment). This reduces, but does not eliminate, inhalation of microorganisms.
  3. Shock Hazards Ensure that electrical shock hazards have been eliminated by turning off the supply of electricity (circuit breakers) to damaged areas. Anticipate that electricity may be restored suddenly without notice.
  4. Personal Protective Equipment Wear protective clothing, boots with steel or fiberglass shanks, and a hard hat. Protect yourself from injury or exposure to microorganisms. Wear protective gloves before handling contaminated materials. Splash goggles are highly recommended to protect and prevent microorganism entry through the eyes. An organic vapor respirator (paint respirator) is highly recommended to prevent inhalation of most microorganisms or spores.

Repsonse Restoration

Emergency #: 651-470-7027

Monday, August 2, 2010

Testimonials:

"I am 200% satisfied and am more happy to refer you to my customers thru work and also personally. It's so nice to find a company that still believes in customer service, being honest upfront about the true services being offered and what sets you apart from the dreaded "other guys".
Erica, CAP Carpet, New Brighton, MN

"Response provided the best service I've ever received as far as in-home servicing goes. Everything was great! the chocolates were my favorite part!"
Traci, Maple Grove, MN

"They did a wonderful job. I was amazed at what could be done. I thought everything would be ruined."
Tyler, Osceola, WI

"The Response technicians were very conscientious and they did an excellent job! Everything was perfect! We have never been so pleased with a service company."
Jan, White Bear Lake, MN

"We were extremely happy with Response. They were courteous, worked very hard, and honest. We would certainly refer them to our friends and family and use them again ourselves!"
Becky, Shakopee, MN

"Response shows exceptional attention to detail. They were clean, neat and no mess was left anywhere! We would highly recommend Response to anyone!"
Butch, North Branch, MN

Response Restoration
Emergency #: 651-470-7027

When a water disaster strikes – Response Restoration is there...

We are available 24-hours a day-365 days a year. The Response Restoration team are experienced, certified specialists that can handle all of your residential and commercial needs - from attic to cellar. Response Restoration provides the best services and best pricing in the industry.

Water damage is hazardous to your health and dangerous for your home or business, therefore time is of the essence when it occurs. If treated quickly, you can minimize the damage, reduce restoration costs and prevent the growth of mold, and other contaminants.

Response Restoration works with homeowners, management companies, business and insurers. Not working with an insurance company? We provide the best prices.


Response Restoration
Emergency #: 651-470-7027